Movable Type Community Forum > Error 406

Dyanna

Jan 1 2006, 05:17 PM

I'm running MT 3.2 on a Surpass Hosting server and have been for the past two months. I logged in successfully today and attempted to make and save changes to my sidebar module. When I hit save, I was shown a 406 error. This is what the error displayed:

QUOTE

Not Acceptable
An appropriate representation of the requested resource /cgi-bin/mt/mt.cgi could not be found on this server.

Apache/1.3.34 Server at www.hoork.com Port 80

Is anyone familiar with this error as it relates to MT?

Happy 2006!

carmige

Jan 1 2006, 06:46 PM

Did you check the Error Log on your server?

Also, if you search the Surpass's Surmunity, it seems that others have gotten the same error on occassion, which wasn't related to MT. Perhaps you can check with Surpass's tech support for assistance.

arvind

Jan 1 2006, 08:14 PM

I would talk to your host about it, it seems that they have installed mod_security with over zealous rules hence you're getting the error message. Basically it appears that you have some keyword(s) in that sidebar module that are on your host's keyword blacklist, hence you get that error message.

Dyanna

Jan 2 2006, 07:40 PM

Thanks to you both! The Surpass tech person who answered my help ticked was pretty clueless. As of this afternoon, they're still looking into it, though I did bring up the possiblity of it having to do with mod_security.

carmige

Jan 2 2006, 10:38 PM

Dyanna, I just noticed something. I was at friend's MT blog, I clicked on her comments/individual archives and I was directed to the coolrip.com site as well. This is totally strange. And she isn't being hosted by Surpass like me and you.

Have you gotten any resolution or clues to what may have happened/is happening?

arvind

Jan 3 2006, 04:47 AM

I'd be worried if your tech people were clueless over something like mod_security

None the less, here's what I use on my server such that I don't get the 406 message with mt.cgi, you can try putting this in your .htaccess in your root folder but I'm not entirely sure if it'll work. Best bet is to spoonfeed your host

CODE

<FilesMatch "(mt.cgi)">
SecFilterEngine Off
</FilesMatch>

Dyanna

Jan 3 2006, 01:20 PM

QUOTE (carmige @ Jan 3 2006, 05:38 AM)

Dyanna, I just noticed something. I was at friend's MT blog, I clicked on her comments/individual archives and I was directed to the coolrip.com site as well. This is totally strange. And she isn't being hosted by Surpass like me and you.

Have you gotten any resolution or clues to what may have happened/is happening?

That's just bizarre! I've never been redirected to a coolrip.com site - are you finding your way there via my blog? Perhaps Firefox is somehow blocking the redirect on my end? The response from Surpass is as follows:

QUOTE

Hi,

We have checked your issue. The server settings are found correct. But unfortunately we couldn't reach the error that you are getting at your end. In the meanwhile, please verify your main configuration settings using the link below:

http://www.sixapart.com/movabletype/docs/m...l#configuration

If you are still in trouble, please get back to us with the ADMIN login details to verify the configuration and also a test login (with password). Also let us know the procedures for recreating the error at our end for resolving, if there is still an issue regarding this.

DimeNOC Admin
Level 3 Department

So frustrating!

Dyanna

Jan 3 2006, 01:23 PM

QUOTE (arvind_2100 @ Jan 3 2006, 11:47 AM)

I'd be worried if your tech people were clueless over something like mod_security

None the less, here's what I use on my server such that I don't get the 406 message with mt.cgi, you can try putting this in your .htaccess in your root folder but I'm not entirely sure if it'll work. Best bet is to spoonfeed your host

CODE

<FilesMatch "(mt.cgi)">
SecFilterEngine Off
</FilesMatch>

Thanks for this bit of information! I'll try adding it to my .htaccess file tonight - perhaps it'll help.

And yes - I am worried that these tech support folks are unable to find a resolution for this, especially when my blog has run flawlessly up until this random error. I just can't seem to find a host that's reliable, cost-effective, includes the features I want *and* knows what they're doing! Will my search ever end??

carmige

Jan 3 2006, 03:31 PM

QUOTE

That's just bizarre! I've never been redirected to a coolrip.com site - are you finding your way there via my blog? Perhaps Firefox is somehow blocking the redirect on my end?

I can imagine how frustrating this could be. The thing is, I went to the link you provided and it directed me to coolrip.com. I closed Firefox alltogether, went back to your link and I didn't get it anymore. I tried it again the next day, I got the cool rip site again.

The other person's site I went to is someone I frequently go to and I noticed it yesterday. Like your site, it redirected once, and then doesn't do it anymore.

Strange, strange, strange.

Dyanna

Jan 4 2006, 01:30 AM

That bit of code in .htaccess worked! Thank you very, very kindly for passing that on. I'm almost afraid to tell the tech support people about it for fear they'll ask me what that does - it's perfectly acceptable for ME to be clueless about it, but them? Not so much.

Thanks again!!

QUOTE (Dyanna @ Jan 3 2006, 08:23 PM)

QUOTE (arvind_2100 @ Jan 3 2006, 11:47 AM)

I'd be worried if your tech people were clueless over something like mod_security

None the less, here's what I use on my server such that I don't get the 406 message with mt.cgi, you can try putting this in your .htaccess in your root folder but I'm not entirely sure if it'll work. Best bet is to spoonfeed your host

CODE

<FilesMatch "(mt.cgi)">
SecFilterEngine Off
</FilesMatch>

Thanks for this bit of information! I'll try adding it to my .htaccess file tonight - perhaps it'll help.

And yes - I am worried that these tech support folks are unable to find a resolution for this, especially when my blog has run flawlessly up until this random error. I just can't seem to find a host that's reliable, cost-effective, includes the features I want *and* knows what they're doing! Will my search ever end??

RAlfieri

Jul 26 2006, 09:03 PM

QUOTE (arvind_2100 @ Jan 3 2006, 11:47 AM)

I'd be worried if your tech people were clueless over something like mod_security

None the less, here's what I use on my server such that I don't get the 406 message with mt.cgi, you can try putting this in your .htaccess in your root folder but I'm not entirely sure if it'll work. Best bet is to spoonfeed your host

CODE

<FilesMatch "(mt.cgi)">
SecFilterEngine Off
</FilesMatch>

Bless you! This drove me crazy today! It turned out that I had the character string "BCC:" in my blog message and it got thrown out. I created this .htaccess file in my cgi-bin/mt directory and everything is fine now.

Geez...