My blog appears to be working great everywhere else, but I get the following error in my dashboard stats box under the entry tab:

Error: Can't get file name /mt/mt-static/support/dashboard/stats/0/001/001/entry.xml

What should I check first to fix the problem?

I have mt-static loaded to both my cgi-bin/mt folder as well as my Web root's htdocs/mt/ folder

Is there a certain file permission setting on the mt-static folders or files that I should check?

Thanks.

I have the same problem. Do you know what's the reason?

I still haven't found an answer to the problem unfortunately. If I do, I'll make sure to post it here for you. I've just been ignoring it for the time being.

You need to make sure you have write permissions to the necessary folder.

Thank you! Now it's working.

Can you be more specific. Which folder do I need to change? Here is how they are currently assigned:

cgi-bin ~ -w- rwx rwx r-x
mt ~ -w- rwx rwx r-x
mt-static ~ -w- rwx rwx r-x
support ~ -w- rwx rwx r-x
dashboard ~ -w- rwx rwx rwx
stats ~ -w- rwx rwx rwx
0 ~ -w- rwx rwx rwx
001 ~ -w- rwx rwx rwx
001 ~ -w- rwx rwx rwx

Chiming in late here. Are you still having that problem? I don't recognize the permissions format you posted-- in every unix/linux version I've seen, there are only three rwx groups. If everything is rwx, the webserver shouldn't have trouble writing to the mt-static/support folder, but everybody else in the world could also write to it. But if that -w- is the permissions the webserver user has, it won't be able to list files in folders, or read anything, so the write permission is useless.

I am also seeing this error, (MT401, Solaris, Sun JES webserver 7) but in my case there's nothing in the support directory at all. My webserver user does have write permissions but I still get an error looking for "/mt-static/support/dashboard/0/000/005/entry.xml" I've tried manually creating the directory structure (with write perms all the way down) but that doesn't help. There wasn't anything in the support folder when I first unzipped the mt-static folder, so it seems the structure beneath it should have been created by the MT system at some point, but it was not.

What is that structure supposed to look like? Can it be created manually? Do I need to re-run the upgrade process? Any ideas? Thanks in advance...

Just a note in case anybody else was having this problem: I solved it by adding a StaticFilePath parameter to mt-config.cgi, set to the filesystem path to my mt-static directory. Setting the StaticWebPath isn't enough if you are using a non-standard name for the folder, instead of just "mt-static".

The fix worked immediately without requiring a reinstall. Hope this helps somebody!