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Full Version: Server 500 Error When Users Attempts To Recover Password
Movable Type Community Forum > Other Product Discussion > Bugs and Odd Behavior
gilzow
I've searched on every possible keyword combo I can think of, but couldn't find anything related to the following problem.

Set-up:
QUOTE
Movable Type version: 4.1
Operating system: linux
Perl version: 5.8.5
CGI::Cookie
Your server has CGI::Cookie installed (version 1.20).
File::Spec (version >= 0.8)
Your server has File::Spec installed (version 0.87).
Image::Size
Your server has Image::Size installed (version 2.93).
CGI
Your server has CGI installed (version 2.80).
DBI (version >= 1.21)
Your server has DBI installed (version 1.40).
DBD::SQLite
Your server has DBD::SQLite installed (version 1.14).
DBD::SQLite2
Your server has DBD::SQLite2 installed (version 0.33).


SQLite is version 2.8.17

Had two users report that when they tried to recover their passwords, they received a 500 Internal Server Error. After looking at both of their accounts, I noticed they were the only two users who had a comma in their display name (ie John Smith, Jr.) . I then removed the comma from the display name and had them try again. They were able to recover their passwords without receiving the Internal Server Error. In an attempt to recreate the situation, I added a comma to my display name, and attempted to recover my password. I too received the 500 error message. Interestingly, the system did send the email message with the new password to me. Once I removed the comma from my display name, I was able to move through the password recovery steps without receiving the 500 error message.

Is this a known bug/issue? If so, is there something I can change so that users will not receive the error message?
OtherNiceMan
Sounds like a bug, have you raised it through http://www.movabletype.org/feedback/report_bug.html
gilzow
QUOTE (OtherNiceMan @ Apr 21 2008, 07:43 PM) *
Sounds like a bug, have you raised it through http://www.movabletype.org/feedback/report_bug.html


Not yet. I wanted to make sure that it wasnt a known issue first before doing so.
OtherNiceMan
Can't see it listed.
gilzow
I have submitted this to sixapart as a bug.
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